- General Question
- Shipping and Delivery Questions
- Payment Information
- Return Question
- Order Status Questions
Do you have the stock?
Unfortunately, we don't have the stock. Both of the dresses on our website are custom made.
Do you have a catalog?
Currently, Saleomg has a 'virtual' catalog. The entire product selection is online, we don't have a physical catalog.
What happens when I place an order online?
After making an order, to make sure the dress will come up to your requirement.our staff will contact you to confirm your information, like the size, color and shipping address, ect.. And you will receive an tracking numbers, we will send it to you through email, you can check the status of your order by the number.
Why should I sign up for your email newsletters?
When placing an order I get an error message stating that there has been an authorization failure. What went wrong?
Please double check the credit card number and expiration date on your card.
What are cookies? Do I need to enable cookies on my browser to shop at Saleomg.com?
A cookie is a small amount of data that is sent to your browser from a web site and is stored on your computer's hard drive. If your browser's preferences allow it (most browsers are installed with cookies enabled), each web site can send its own cookie to your browser. To protect your privacy, cookies do not store personal information but instead use anonymous unique identifiers. Each web site can only access the cookie they have sent to your hard drive, not the cookies sent by other web sites.
You need to enable cookies on your browser to enjoy all the shopping
features at Saleomg.com. Cookies need to be enabled on your
browser so you can add products to your shopping cart and to access
your saleomg.com account information. If you share your computer
with others and you do not want them to have access to your account
information, be sure to log out before leaving your computer unattended.
Do you price match?
Unfortunately, we do not price match competitors or 6pm.com.
How do I measure myself?
To order the correct size for the dress, we have included size chart on each product detials' page. If you are not sure about what size to select please contact us on our live chat or email us.
How can I contact saleomg.com for additional assistance?
If you need help with your order please feel free to contact our live chat or email us. These option is available 24/7! You can also call saleomg.com Customer Loyalty Team.